Privacy Policy for Local Number (10DLC) SMS Registration

Effective Date: 01 January 2024

At Resolute Focus Corp, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you register for SMS services using a Local Number (10DLC) for communications. By using our services, you agree to the collection and use of your personal data in accordance with this policy.

1. Information We Collect

When you register for our SMS services, we may collect the following information:

• Personal Information: This includes your name, phone number, and any other personal details you provide during registration.

• SMS-related Data: This includes metadata such as message logs, delivery status, time of transmission, and sender/receiver information.

• Device Information: We may collect information about the device you use to access our services, including IP addresses, device type, and operating system version.

• Location Data: In some cases, we may collect location data to improve the delivery of services or ensure compliance with regulations.

2. How We Use Your Information

We use your information for the following purposes:

• To facilitate SMS registration and messaging through the 10DLC system.

• To communicate with you regarding updates, service changes, or support-related inquiries.

• To maintain, improve, and customize our services and ensure optimal performance.

• To comply with applicable laws, regulations, and industry standards, including those related to message delivery, compliance, and anti-spam laws.

• To protect the security and integrity of our platform and user data.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with third parties in the following scenarios:

• Service Providers: We may engage third-party service providers to facilitate certain aspects of our SMS services (e.g., SMS gateway providers, hosting services, etc.).

• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests, such as government authorities or regulatory agencies.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

4. Security of Your Information

We take reasonable precautions to protect your personal data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete information.

• Deletion: You may request the deletion of your personal information, subject to applicable legal and regulatory requirements.

• Opt-out: You can opt-out of receiving SMS messages from us by following the unsubscribe instructions in the SMS messages or contacting us directly.

6. Data Retention

We retain your personal data only as long as necessary to provide the services, comply with legal obligations, and resolve disputes. Once the retention period expires, your data will be deleted or anonymized.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

• Email: info@resolutefocus.com

• Phone: 720-868-5655

• Address: 2301 Blake Street, Suite 100-B58, Denver, CO 80205